Pros- moves air well- looks great- works well with low ceilings- works with smart devices- they actually support their productCons- pairing instructions are incorrect for the remote- remote can be awkward— Installation —We removed and installed the fan fairly quickly. The steps includes pictures and are easy to follow. The only difficulty with installation was in attaching the fan to the mount. The receiver can block the fan from going flush and may need to be jostled around.— Fan and Light Quality —We like the ability to choose color temperatures, though the blue is a bit too much. The fan is silent at low speeds and probably around 1-2 sones at the highest. It moves air around nicely, if a bit dispersed. The fan is very stable and does not rock around at all.— Remote —The remote is a bit awkward. Holding the dim button down takes a while and the receiver intermittently fails to respond to commands. It’s also a single point of failure if you do not have it set up as a smart device.— Smart device and pairing —The worst part was struggling with pairing. The instructions and referenced video on the box (QR code) and on this page didn’t work. There are instructions on the back of the remote that cause a reaction but weren’t right. I ended up contacting support; they responded before the end of the day and sent several possible instructions. The one that worked was simply turning it on and holding power (instead of the fan button) until it started blinking ?. It seemed like fan needed to be powered off for a bit first as well. So if you have trouble pairing reach out and they’ll help! They even offered to replace the remote/receiver if the steps didn’t work. ??Once paired it was simple to link to Google Home and use. The fan and light are separate in Google Home, but a single device in Smart Life. I think this makes it easier to command by voice. The smart options are similar to the remote but easier to use.I debated on giving this a 4 or 5 based on what I wrote and chose to go with 5 because the product provides a lot for the price and the manufacturer actually supports their product and remedied the problem.